How do I know if my computer has a virus?

Common signs include unexpected slowdowns, frequent crashes, pop-up adverts, browser redirects, unfamiliar programs starting automatically, and missing files. Any of these are worth having checked.

Can you remove ransomware and recover my files?

We can remove the ransomware infection itself. File recovery depends on the specific strain. Some can be recovered with specialist tools or backups, but modern encryption can make recovery very difficult without the key. Regular backups are the best protection.

How long does virus removal take?

Most standard removals are completed within 24-48 hours. Simple infections are often resolved the same day; severe malware or ransomware recovery can take longer.

Will I lose my data during virus removal?

We aim to preserve your files throughout. In cases of severe infection some system files may need restoring, so we recommend backing up important data beforehand as a precaution.

How can I prevent future infections?

Keep your system and software updated, use reputable security software, be cautious with email attachments and links, use strong unique passwords, and back up your data regularly. We give tailored advice as part of every service.

Free diagnostic & quote

Virus & Malware Removal

From sluggish performance to full-blown ransomware, we clean infected systems thoroughly and lock down your security so the problem doesn't come back.

Get a free quote Call +44 7916 214843

Virus & Malware Removal — From sluggish performance to full-blown ransomware, we clean infected systems thoroughly and lock down your security so the problem doesn't come back.

Service scope

What's included

Virus detection

Multiple professional-grade security tools used to uncover hidden threats that typical antivirus software misses.

Malware removal

Complete removal of viruses, malware, spyware, and their hidden components and system modifications.

Ransomware recovery

Ransomware infections removed and, where possible, files recovered using specialist tools or backups.

Spyware elimination

Thorough removal of spyware and tracking software that compromises your privacy and slows your machine down.

Security setup

Robust antivirus, anti-malware, and firewall protection installed and configured to defend against future threats.

Prevention training

Practical, jargon-free advice on spotting threats and keeping good security habits going forward.

Method

How we work

Comprehensive scanning

Multiple professional-grade tools scan your system thoroughly to identify every piece of malicious software, including well-hidden threats.

Complete removal

We methodically remove every detected virus, malware, and spyware component, along with any system modifications they made.

System repair

Corrupted files, altered settings, and compromised security features are repaired to restore normal operation.

Security implementation

We install and configure antivirus, anti-malware, and firewall protection so the infection cannot return.

Pricing

Transparent, upfront pricing

Every price is agreed before any work begins — no surprises on collection.

Basic Scan & Clean

£45

For minor infections

Virus & malware scanning
Removal of detected threats
Browser cleanup
Basic security setup

Common questions

Areas we cover

PC repair near you

Same-day PC and laptop repair across South Wales.

Barry Bridgend Cardiff Llanelli Neath Newport Pontypridd Port Talbot Porthcawl Swansea